A crew member is a general job title that often refers to people who work in fast-food franchises. They may perform any of the duties necessary for preparing food, processing orders for customers, and keeping the location operating smoothly.
Some fast-food establishments stay open late or operate 24-hours a day, so a willingness to work flexible hours and to operate efficiently in a fast-moving work environment is important to be successful in this role.
Advancement opportunities exist for competent workers to become shift managers. Most workers in this field find that being able to handle multiple tasks simultaneously and having a desire to work with the public are essential skills for this dynamic work environment.
GBP 9 To GBP 11 Per Hour
Sunderland, England, United Kingdom SR2 0SP
From drive-thru restaurants to Chicken McNuggets to college credits from Hamburger U, we’ve had quite a journey. And we’re still going. But to take a look into our past, we need to share the story of one man.
There he found a small but successful restaurant run by brothers Dick and Mac McDonald and was stunned by the effectiveness of their operation. The McDonald’s brothers produced a limited menu, concentrating on just a few items – burgers, fries, and beverages – which allowed them to focus on quality and quick service.
Welcome customers as they enter the establishment and guide them, if necessary, to where they should sit or stand to place an order.
Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared.
Take customer orders, guide them with selections, and make recommendations if requested.
Operate cash registers to process cash and credit card payments for orders.
Promote restaurant products by offering to upgrade items or showcasing daily specials available.
Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly.
Strictly adhere to current sanitation and food safety regulations at all times.
Maintain a clean and orderly workstation that is clear of debris and discarded food, gloves, or other items.
Skills & Requirements
Excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer.
Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens.
Proactive attention to detail that motivates double-checking orders and making records of information when necessary.
Strong customer service skills, especially with regards to the resolution of complaints.
Willingness to adapt to different roles and job duties as the need arises.
Ability to work smoothly with a team, and synchronizes processes with others to fulfill orders as quickly as possible.
Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities.
You travel around the world and are paid for it. If you’re someone who loves traveling, there’s absolutely no doubt that this job is for you.
You get to meet new people.
You improve your social skills.
Ability to self-direct.