Urgent Vacancy Work From Home Jobs UK For Customer Service
Work From Home Jobs UK, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the customer”.
Customer service help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
GBP 17 To GBP 21 Per Hour
Job Location Type
Work From Home
The Royal National Theatre in London, commonly known as the National Theatre (NT), is one of the United Kingdom’s three most prominent publicly funded performing arts venues, alongside the Royal Shakespeare Company and the Royal Opera House. Internationally, it is known as the National Theatre of Great Britain.
Founded by Laurence Olivier, many well-known actors have performed at the National Theatre. the company was based at The Old Vic theatre in Waterloo. The current building is located next to the Thames in the South Bank area of central London. In addition to performances at the National Theatre building, the National Theatre tours productions at theatres across the United Kingdom.
The theatre has transferred numerous productions to Broadway and toured some as far as China, Australia and New Zealand. However, touring productions to European cities was suspended over concerns about uncertainty over work permits, additional costs and delays because of Brexit.
Permission to add the “Royal” prefix to the name of the theatre was given but the full title is rarely used. The theatre presents a varied programme, including Shakespeare, other international classic drama, and new plays by contemporary playwrights. Each auditorium in the theatre can run up to three shows in repertoire, thus further widening the number of plays which can be put on during any one season.
Customer Service Responsibilities For Work From Home Jobs UK
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Skills For Work From Home Jobs UK
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Customer Service Requirements For Work From Home Jobs UK
Persuasive Speaking Skills. Think of the most persuasive speaker in your organization.
Ability to Use Positive Language.
Clear Communication Skills.
Customer Service Benefits For Work From Home Jobs UK
You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.