Customer Service Coordinator

Urgent Vacancy Remote Jobs UK For Customer Service Coordinator
Job Description
Remote Jobs UK, We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery.
You will oversee the work of every member of your team and assist them in resolving customer complaints, improving customer service, and maintaining satisfied customers.To be successful as a customer service coordinator, you should possess excellent communication skills and the ability to lead and promote the vision of the organization.
You should motivate your team and offer incentives for positive customer feedback. An exceptional customer service coordinator will possess outstanding product knowledge and instill this value in the team in order to achieve success.
Job Details

Hiring Organization

McCarthy Stone

Post Name
Customer Service Coordinator

Any Graduate


Employment Type
Full Time

Work Hours
8 Hours

GBP 20 To GBP 22 Per Hour

Job Location Type
Work From Home

About Organization
Whatever age you are, you want to make the most out of life. To enjoy the things you’ve always enjoyed, with the family and friends you love. Our retirement apartments allow you to do just that. We’ve over forty years’ experience in creating award-winning premium properties that are thoughtfully designed to assist you as you grow older.
A McCarthy Stone apartment offers more than a stylish home to feel proud of. It gives you access to a vibrant, lively, community of neighbours and friends. You can get as much support as you want, from a little to a lot. Plus, all our properties are carefully located within easy access to amenities, like shops, restaurants and sport facilities.
Innovation, passion, determination and excellence are core to our McCarthy Stone values and these traits influence our creativity when it comes to delivering initiatives that improve life for our homeowners and their communities, as well as tackling wider societal issues like ageism.
It’s all part of our drive to reach our vision: to create communities for our customers that nurture a sense of belonging, independence and peace of mind. We’re always coming up with ways to make our homeowners’ lives easier and our communities stronger. Here’s some of our favourite initiatives.
Customer Service Coordinator Responsibilities For Remote Jobs UK

Managing a team of customer service employees.
Maintaining compliance with policies and procedures.
Offering excellent customer service.
Displaying extensive product knowledge.
Overseeing the work of every employee in your team.
Promoting the vision of the organization.
Conducting quality assurance surveys with customers and reporting findings to the staff.
Handling customer complaints brought to your attention.
Conducting regular training sessions with the team.
Motivating the team to perform at their best.

Customer Service Coordinator Skills For Remote Jobs UK

Excellent interpersonal and communication skills.
Computer literate.
Management skills.

Customer Service Coordinator Benefits For Remote Jobs UK

You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.

Apply Now

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