Urgent Vacancy Freelance Jobs UK For Customer Service Coordinator
Freelance Jobs UK, We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery.
You will oversee the work of every member of your team and assist them in resolving customer complaints, improving customer service, and maintaining satisfied customers. To be successful as a customer service coordinator, you should possess excellent communication skills and the ability to lead and promote the vision of the organization.
You should motivate your team and offer incentives for positive customer feedback. An exceptional customer service coordinator will possess outstanding product knowledge and instill this value in the team in order to achieve success.
Anglian Water Services Ltd
Customer Service Coordinator
Any Graduate, Post Graduate
GBP 20 To GBP 25 Per Hour
Worthing, England, United Kingdom BN11 9AL
At Anglian Water, we cover the largest geographical area in England and Wales. We employ 5,000 people and supply water and water recycling services to more than six million customers in the east of England and Hartlepool.
Our huge region stretches from the Humber estuary, north of Grimsby, to the Thames estuary, and from Buckinghamshire to Lowestoft on the east coast. Our coastline is around 1,257 kilometres and 112,833 kilometres of water and sewer pipes supply and transport water across some 27,500 square kilometres.
If we laid them end to end, they would take us a quarter of the way to the moon. Compared to other regions, we have a high proportion of flat and low-lying areas, including The Fens in Cambridgeshire and the Norfolk Broads. A quarter of our region lies below sea level which means we are acutely aware of the risk of flooding.
And with so few hills providing gravity, we have to use more energy to pump water from place to place. Because of our region’s size, we run more water and water recycling treatment works than elsewhere – 1,257 – which is around a quarter of all the works in England and Wales.
Job Responsibilities For Freelance Jobs UK
Managing a team of customer service employees.
Maintaining compliance with policies and procedures.
Offering excellent customer service.
Displaying extensive product knowledge.
Overseeing the work of every employee in your team.
Promoting the vision of the organization.
Conducting quality assurance surveys with customers and reporting findings to the staff.
Handling customer complaints brought to your attention.
Conducting regular training sessions with the team.
Motivating the team to perform at their best.
Job Skills For Freelance Jobs UK
Excellent interpersonal and communication skills.