Urgent Vacancy Remote Customer Service Jobs Europe For Customer Service Representative
Remote Customer Service Jobs Europe, A customer care representative, also known as a customer service representative, facilitates the relationship between companies and their clients. Though their responsibilities vary based on the company they work for, most representatives are responsible for answering customer questions and addressing their concerns.
They may work on-site at the company, from a call center, or from a home office. An important part of their job is to resolve problems that customers may have, but they must know when to refer advanced issues to members of the management team. A customer care representative usually has at least a high school diploma.
Because many companies have established procedures for handling customer complaints, most provide on-the-job training of their policies and protocols. Customer service representatives need to have basic computer skills because they are often required to maintain digital records of their contact with customers and the outcomes of their interactions. A good customer care representative is patient and detail-oriented.
UNIQLO 311 Oxford Street
Customer Service Representative
12th Pass, Any Graduate
GBP 14 To GBP 21 Per Hour
Job Location Type
Work From Home
The first UNIQLO store opened its doors, proving the success of the SPA manufacturer retailer model controlling the entire process from product planning, production, distribution and marketing. UNIQLO enjoyed (and continues to enjoy) superb growth by providing high quality casual wear at remarkably affordable prices for men, women and kids.
Our clothes are simple and essential yet universal, so people can freely combine them with their own unique styles, in any way they choose, every day of the year. Even since UNIQLOs humble beginnings in 1984, UNIQLO has continued to aspire towards excellence in quality, design and technology, and has managed to achieve as such.
But even so, UNIQLO still strives onwards and upwards. Not in pursuit of perfection, but in evolution. UNIQLO is more than just a clothing brand. But a way of thinking. A steady consciousness of constant change, diversity, and the challenging of conventions. UNIQLO believes that everyone can beneﬁt from simple, well-designed clothes.
Because if all people can look and feel better every day, then maybe the world can be a little better too. What first began as every day wear, UNIQLO has reinvented in Japan as LifeWear. LifeWear isn’t disposable clothing, but perfect components made with quality. We create LifeWear by evolving the ordinary, producing innovations big and small that benefit you ever day.
Job Responsibilities For Remote Customer Service Jobs Europe
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services
Job Skills For Remote Customer Service Jobs Europe
Persuasive Speaking Skills.
Think of the most persuasive speaker in your organisation.
Ability to Use Positive Language.
Clear Communication Skills.
Job Requirements For Remote Customer Service Jobs Europe
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma