Urgent Vacancy Jobs in UK With Visa Sponsorship For Customer Service Representative
Jobs in UK With Visa Sponsorship, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative jobs range from entry-level to senior management. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates.
Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Customer service representatives answer questions or requests from customers or the public.
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
Sodexo – Facilities Management
Customer Service Representative
GBP 18 To GBP 22 Per Hour
London, England, United Kingdom WC1B 5HA
Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 56 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Food and Facilities Management Services, Benefits & Rewards Services and Personal & Home Services.
Since our first day, at Sodexo we have had one point of view about the universe of our business. This point of view inspires what we stand for and what we do. We were born from the conviction that the tangible actions and daily interactions drive real improvements to people’s lives, to communities and the planet. For this reason, our purpose is to create a better everyday for everyone to build a better life for all.
Our On-site services encompass food, facilities management and workplace & technical management services. We also provide Benefits and Rewards and Personal and Home Services. Our 412,000 employees deliver these services in 56 countries around the world.
From your first day at school, to your workplace, to providing comfortable and safe care facilities in your old age, we’re here to help every step of the way. Discover our broad range of expertise to deliver services which support our clients with each stage of daily life.
Customer Service Representative Responsibilities For Jobs in UK With Visa Sponsorship
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements For Jobs in UK With Visa Sponsorship
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Customer Service Representative Skills For Jobs in UK With Visa Sponsorship
Persuasive Speaking Skills. Think of the most persuasive speaker in your organization.
Ability to Use Positive Language.
Clear Communication Skills.
Customer Service Representative Benefits For Jobs in UK With Visa Sponsorship
You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.