Customer Service Representative

Urgent Vacancy UK Jobs With Visa Sponsorship For Customer Service Representative
Job Description
UK Jobs With Visa Sponsorship, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer service representatives help customers with complaints and questions.
Give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Job Details

Hiring Organization
Sodexo – Facilities Management

Post Name
Customer Service Representative

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
GBP 20 To GBP 22 Per Hour

Location
London, England, United Kingdom WC1B 5HA

About Organization
At Sodexo our purpose is to create a better everyday for everyone to build a better life for all. What others see as trivial, we see as essential. Because we know that it is precisely by focusing on the concrete, on the tangible, on the everyday, that we make a real difference not only to a person’s day but, in the long run, to the lives of all and the planet.
Conscious of the enormous difference everyday actions make when you multiply them by the millions of people we care about, all over the world, day in and day out and through the years, we embrace the responsibilities that come with our scale and strive to make everything we do today as positive and impactful as we can for tomorrow.
Making the delicious nutritious. Giving opportunities to those who have never been given a chance. Caring about communities, and about the individuals within. Acting for the planet. Making the most of today for tomorrow.
Rooted in our humanist values and committed to go further, at Sodexo our purpose is to create a better everyday for everyone to build a better life for all. For some it’s just a canteen meal, just a few leftovers, just a day job.
Customer Service Representative Responsibilities For UK Jobs With Visa Sponsorship

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Skills For UK Jobs With Visa Sponsorship

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Customer Service Representative Benefits For UK Jobs With Visa Sponsorship

You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.

Apply Now

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