Urgent Vacancy Genuine Work From Home Jobs UK For Customer Service Representative
Genuine Work From Home Jobs UK, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Brook Street Manchester
Customer Service Representative
12th Pass, Any Graduate
GBP 10 To GBP 12 Per Hour
Job Location Type
Work From Home
Brook Street first opened its doors, founded by Margery Hurst who set to work with little more than an idea and a drive to succeed. Her ambition was clear; following the end of World War 2 to deliver a quality recruitment service and to supply London with talented temps. Over 75 years later, our founder’s drive remains ingrained in the way we work.
We’ve grown into one of the UK’s leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.
Across our 50+ high street locations, we make hiring and job searching more personal. Our nationwide reach means we can engage with jobseekers and employers in person, allowing us to perfectly tailor our approach to their unique requirements. But we also have the nationwide infrastructure and innovative technology that’s needed to make the process seamless and hassle free.
That’s why jobseekers turn to us when they’re looking to change roles, take the first step into employment, or re-enter the workplace. And it’s why employers across all sectors trust us to find their ideal new recruits, no matter how big or small their hiring requirements.
Job Responsibilities For Genuine Work From Home Jobs UK
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Skills For Genuine Work From Home Jobs UK
Persuasive Speaking Skills.
Ability to Use Positive Language.
Clear Communication Skills.
Job Requirements For Genuine Work From Home Jobs UK
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Job Benefits For Genuine Work From Home Jobs UK
You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.