Customer Service Representative

Urgent Vacancy Jobs in UK From India For Customer Service Representative
Job Description
Jobs in UK From India, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
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Every project is delivered on time and within budget resulting in a reputation for a proficient and trusted service. Clarke Telecom have been involved in every single UK cellular network roll out. For technically challenging or mission critical projects, networks turn to Clarke Telecom first.
Job Details

Hiring Organization
Clarke Telecom Ltd

Post Name
Customer Service Representative

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
GBP 1500 To GBP 2000 Per Month

Job Location Type
Work From Home

About Organization
Clarke Telecom are considered an essential asset in the deployment of 4G and 5G technology by the various mobile phone operators and are at the forefront of delivering and developing processes to enable the delivery of future services to the marketplace.
We take care of a project by planning, designing and constructing a site using specialist in-house teams to ensure every site is optimised to its full capacity. Site inspections and maintenance along with decommissioning work are also offered in addition to managing facilities, temporary sites and site shares.
Job Responsibilities For Jobs in UK From India

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.

Job Requirements For Jobs in UK From India

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Job Skills For Jobs in UK From India

Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

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