Guest Service Representative

Urgent Vacancy Monster Jobs UK For Guest Service Representative 
Job Description
Monster Jobs UK, Guest service representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters.
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Job Details

Hiring Organization
DoubleTree by Hilton Hotel Southampton

Post Name
Guest Service Representative

12th Pass, Any Graduate


Employment Type
Full Time

Work Hours
8 Hours

GBP 2000 To GBP 2800 Per Month

Southampton, England, United Kingdom SO16 3RB

About Organization
Set in a a wooded area off the M27 motorway, our hotel offers easy access to the University of Southampton and Paultons Park, home of the UK’s only Peppa Pig World. The city center and Southampton cruise port are a 10-minute drive away.
Enjoy garden views with afternoon tea, and a warm chocolate chip cookie when you arrive. What happens in Vegas shouldn’t always stay in Vegas. Check out our traveling insider’s guide to Sin City and learn what you need to know to plan a winning Las Vegas vacation.
The Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. Claims may not be resolved through any form of class action.
By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there’s no federal jurisdiction, venue will be in Fairfax County, Virginia. The Program Terms and Conditions set forth here in supersede all prior Program Terms and Conditions.
Guest Service Representative Responsibilities For Monster Jobs UK

Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.

Guest Service Representative Requirements For Monster Jobs UK

Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.

Guest Service Representative Skills For Monster Jobs UK

Exceptional interpersonal skills.
Excellent written and verbal communication.
Good time management and organizational skills.
Conflict resolution experience.
Patience and good listening skills.

Guest Service Representative Benefits For Monster Jobs UK

You’ll Improve Your Emotional Intelligence. 
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.

Apply Now

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