Online Jobs UK For Students

Customer Service Representative Job In UK For Students 
Job Details

Organization Name : Harris Academy Wimbledon
Post Name : Customer Service Representative
Employment Type : Full Time
Job Location Type : Work From Home
Qualification : 12th Pass, Any Graduate
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : GBP 8 To GBP 15 Per Hour
Location : London, England,  United Kingdom SW19 2JY

About Organization
Harris Academy Wimbledon is coeducational secondary school located in the Wimbledon in Greater London, England. It is part of the Harris Federation multi-academy trust. It opened to pupils in September in temporary accommodation. It had a pre-opening Ofsted inspection.

It opened to a single year group, Year  September  with 90% of students following the EBacc curriculum of English, Maths, Biology, Physics, Chemistry, a Humanities subject (History and Geography) and a language (Spanish and Latin). Virtually all maintained schools and academies follow the National Curriculum, and are inspected by Ofsted on how well they succeed in delivering a ‘broad and balanced curriculum’.

Schools endeavour to get all students to achieve the English Baccalaureate(EBACC) qualification- this must include core subjects a modern or ancient foreign language, and either History or Geography. Schools have been strongly advised to offer a three year Key Stage 3. The Harris Academy Wimbledon has decided that there are grounds for teaching all of its pupils Spanish and Latin. Spanish is justified on the number of hispanophones worldwide.

The school opened in a refurbished Victoria premises but is to move new premises designed by CPMG Architects. Though the site is compact, it offers sports opportunities in football, rugby, hockey, netball, cricket, and tennis. There are programmes including drama, dance, music, technology, art & design and photography that will benefit from specialist rooms.
Job Description
This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Modify this customer service job description with the key duties and responsibilities for your CSR role. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional, Customer Support Representative and Contact Representative.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

Manage large amounts of incoming phone calls.

Generate sales leads.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.


Persuasive Speaking Skills.
Ability to Use Positive Language.
Clear Communication Skills.

Apply Now

Leave a Comment