Urgent Vacancy Retail Jobs in Birmingham For Retail Sales Associate
Retail Jobs in Birmingham, We are looking for a result-driven retail Retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. As the public face of the company the Retail Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers.
A Retail Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays. Retail Sales Associate are most commonly found working for retailers who sell clothing, jewelry, office supplies, and sporting goods. Alternative titles for this role are retail sales associate, sales floor associate, and retail salesperson.
Retail Sales Associate greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. They often help the customer with returns, refunds, and resolve common complaints.
Retail Sales Associate
GBP 12 To GBP 15 Per Hour
Birmingham, England, United Kingdom B6 5RW
Toolstation now has over 500 branches nationwide, open early ’til late, 7 days a week. So, wherever your next job is, chances are there will be a Toolstation close at hand. Use our branch locator to find your nearest branch and check opening times.
Toolstation is one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders. With a multi-channel offering, Toolstation customers can buy online, at over 500 branches across the UK and through our dedicated UK call centre.
Getting what you need, when and where you need it is easy with Click & Collect available in store from as little as 5 minutes, and FREE Next Business Day and Saturday and Sunday delivery to site or home.
Offering a lot more than tools; electrical, plumbing, screws, fixings, trade essentials and top brands make up just some of the 25,000+ products available to buy now at Toolstation. Toolstation opened for business in 2003, and is managed by an experienced team that is focused on working efficiently – keeping costs low so that customers enjoy reliable trade products at unbeatable prices.
Industry-leading customer, warehousing and supply systems mean that while maintaining rapid growth, Toolstation continues to meet its promise to thousands of customers across the UK. Branches are open 7 days a week, and doors open from 7am to 8pm Monday to Friday, 7am to 7pm Saturday and 9am to 4pm on Sundays. You can find your nearest branch and check its opening times using our branch locator.
Job Responsibilities For Retail Jobs in Birmingham
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales.
Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Job Skills For Retail Jobs in Birmingham
Excellent customer service
Meeting sales goals
Selling to customer needs
General math skills
Job Requirements For Retail Jobs in Birmingham
Retail sales experience.
A professional appearance.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
The ability to read, write, and perform basic math.
The ability to stand and walk for extended periods of time.