A sales associate works closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. A great sales associate can make a difference in your business’s bottom line, so it’s crucial to have a clear, well-written job description to attract the best candidates to the role.
Sales Associate Duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions.
You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance to high standards.
The North Face
GBP 9 To GBP 11 Per Hour
London, England, United Kingdom W1F 9PD
The North Face brand cherished a following amongst avid outdoor athletes and began sponsoring expeditions to some of the most far-flung, still largely untouched corners of the globe. This launched a proud tradition that continues in full force today and constantly reinforces The North Face mantra, Never Stop Exploring.
The North Face was taking exploration to the outer limits of the ski world, adding extreme skiwear to the product offering. These were the days of pastels, neons, hair dye, and mohawks; they laid the groundwork for today’s free-spirited snowsports athletes.
Actively seek out customers in-store.
Remain knowledgeable on products offered and discuss available options.
Process POS (point of sale) purchases.
Handle returns of merchandise.
Team up with co-workers to ensure proper customer service.
Build productive trust relationships with customers.
Comply with inventory control procedures.
Skills & Requirements
Basic Math skills.
Working knowledge of customer and market dynamics and requirements.
Track record of over-achieving sales quota.
Hands-on experience with POS transactions.
Familiarity with inventory procedures.
Solid communication and interpersonal skills.
A friendly and energetic personality with a customer service focus.
Ability to perform under pressure and address complaints in a timely manner.
Availability to work flexible shifts.
You will develop skills that will lead to more career opportunities.
Limitless earning potential.
Flexible working hours.
You will broaden your professional network.
Continuous learning and professional growth.
Minimal educational requirements.