Stapleford Park Jobs | Hotel Receptionist Jobs Near Me

Job Responsibilities : Hotel Receptionist

Salary : £19,760 a year

Company : Stapleford Park

Location : Melton Mowbray LE14 GB

You will ensure a consistently high quality of service to all guests and support other members of the front desk team drawing upon your previous customer facing experience to achieve service and revenue targets. An able communicator you must be able to demonstrate your ability to converse with a wide variety of guests and colleagues at all levels therefore a good standard of literacy numeracy is required for this role.

Your duties will include; check in and out of guests including rooming of guests; effective reservation & event enquiry handling; collating guest service feedback; receiving and the handover of information; accurate billing and posting of revenue; effective general enquiry handling from guests and colleagues.

Skills and experience required to perform the role:

  • Good verbal & written communication skills
  • Passion for customer service
  • current and clean driving license
  • Knowledge of food and beverage service
  • Ability to remain calm and deal with possible difficult situations
  • Good level of English
  • Good attention to detail
  • Ability to work in a team and on own initiative
  • Computer literate

REWARDS & BENEFITS

  • Preferential accommodation rates and 50% discount on all food & beverage rates for team members and immediate family
  • 50% off spa treatments / 25% discount off spa products
  • Preferential rates across all Pride of Britain Hotels
  • Eligible team members will benefit from a NEST pension scheme subject to eligibility criteria
  • Free meals on duty / Free car parking / Free transport from Melton Mowbray
  • Uniform provided
  • Recruitment recommendation incentives and rewards
  • Free use of our onsite gymnasium for team members during advertised opening hours
  • Invitations to complimentary ’employee and family events throughout the year

Job Type: Full-time

Salary: £19760.00 per year

Schedule:

  • Monday to Friday
  • Weekends only

Click Here : Apply Now

Leave a Comment