Job Responsibilities : Event Management – Network Analyst Tier 2 (FTC)
Salary : £37,500 a year
Company : Arqiva
Location : Remote GB
• Utilise monitoring and control systems to control configure and operate equipment systems networks and platforms directly and remotely
• Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
• Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
• Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
• Drive the resolution of service affecting events creating incidents applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
• Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders.
Who We Are
Arqiva is at the heart of the broadcast and utilities sector in the UK and beyond.